Return Policy for Barstools, Replacement Parts, Dinette Sets and Other Alfa Barstools Merchandise:
*All sales that are special orders, custom barstools and tables / chairs are final sales. No returns accepted or refunds given.
We may, however, at our discretion, make an exception to this policy, in which case a 25% handling and restocking fee applies, plus actual shipping costs. The customer is responsible for repackaging the merchandise in the original packing and boxes and returning it freight pre-paid and insured in the original cartoning to Alfa Dinettes.
You must obtain a return request before shipping any returns, No returns are allowed after 14 days of receipt of goods.
The customer is responsible for inspecting the product at time of delivery. In the event that you receive damaged merchandise you must make all notations on the freight bill and notification must be made to us within 3 days.
Do not return any item to the manufacturer or Alfa Dinettes without prior written authorization. Unauthorized returns cannot be processed.
Please carefully measure to ensure you purchase the right item for your needs. If you need design or measuring assistance, we are happy to provide helpful advice by phone or email.