If you have any questions that are not addressed here, please feel free to contact us by e-mail or by phone.
What is the difference between “counterstools” and “barstools”?
A counterstool is 24 inches to 26 inches high from the top of the seat to the floor and is typically ideal for kitchen counters or peninsulas that are 36 inches from the top to the floor. Barstools are 30 to 32 inches. Spectator bar stools are 34 to 36 inches. Many modern counters are 40 or 42 inches off the floor, which is the same as commercial bar heights. For these counter heights, you need 30 to 32 inch high bar stools.
Do I pay sales tax when buying barstools online?
Some states excluded from taxes. Call or email us for a quote.
Do I need special service for unloading my delivery to my residence if my order requires a common carrier (truck service) rather than UPS Ground DHL or FedEx Ground?
Not usually, but that is up to you. Bar stools and matching chairs are packed at a maximum weight of around 45 lbs. Tables and glass tops are heavier. Truck delivery companies are not required to carry the items into your house, so if you have heavier items please arrange for help. White glove delivery may be arranged by us depending on your location. Contact us for more information.
Are colors, textures, and wood stains accurate from photographs of barstools, tables, and chairs?
We go to great lengths to accurately photograph and properly replicate the fabric and finish images on our site. However, many factors can alter the appearance, including the resolution and color settings on your display screen. Therefore, we cannot guarantee that the product colors, textures, stains you see displayed on this site are completely accurate.
When you order from Alfa Barstools, you accept these limitations inherent as a result of not directly viewing samples. Though we are not open to the general public but we do welcome you to send in your own samples of colors for finishes and we will match it as close as possible. If you have your own material that you would like to use for your seating, we welcome you to send that in and we will upholster your seating with is.
Your completion of an order constitutes your waiver of any claim you may have due to dissatisfaction with the product colors, textures and wood stains. Please review our return policy for more information.
Is it safe to use my credit card on your website?
All our credit card orders are placed through a third party that goes directly through the bank. We will never see, nor have access to your information.
Barstool, Dinette Table, Chair, and Pub Set Warranty Information
All of the products offered through Alfa Dinettes come with a full manufacturer warranty. These warranties vary in length from one year to limited “lifetime.” Specifics on getting warranty service will depend on the item, the nature of the problem, the manufacturer and your location. Manufacturers warranties do not cover labor or transportation beyond one year. even a “lifetime” warranty covers replacement parts only. The manufacturer’s warranty begins at the time the merchandise is delivered.
Call us during normal business hours or email us at email@example.com for additional information.